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December 6, 2006

News from the Cutting Edge

Get those toilet seats right
This story is one of my favourites - a pithy paragraph about great care. And the trials and tribulations of men having to use hospital commodes that are designed for women when they are recovering from hip replacements. Which is not one of those things that features in your average patient feedback but which, when you think about it, is really important.

And although its not on the site the back story is that the staff on the ward read the comment and designed a 'top commode' parade as a result and asked the next cohort of men with hip replacements which one suited them best. And then bought that one for them! Which is fantastic - and just what the NHS (and Patient Opinion) should be able to do.
Interestingly this is just what Trevor Gay is talking about on his Simplicity blog today.

Posted by Paul at December 6, 2006 9:42 AM