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July 3, 2006

We're off to see the wizards

Tomorrow we are off to London talk to the high-flying civil servants of the Prime Minister's Delivery Unit.

Our brief is to say something about what we have learned (so far) from Patient Opinion about generating citizen feedback on public services via the web.

Naturally, we're excited. And maybe a little nervous too. After all, we feel like we have learned a lot in the past year or so - but we know there is a lot still to learn about how to do this. And, although we've thought a great deal about getting feedback on health services, we have thought a lot less about how this might translate to other public services.

For example, could or should there be a PupilOpinion, a PassengerOpinion, or even an InmateOpinion? We don't know. But it will be interesting to see what the great minds at PMDU make of Patient Opinion, so far.

You can get an idea what we've learned from our PowerPoint presentation, here.

And we'll tell you how it went, tomorrow.

Posted by James at July 3, 2006 3:54 PM