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September 19, 2005

Try saying sorry, NHS doctors told

Try saying sorry, NHS doctors told, reports the Observer this weekend. Interesting stuff, but what about patients saying thank you where appropriate as well. That is something that Patient Opinion is trying to encourage as well as moans and complaints.

Can both approaches co-exist, and can they help foster a more personal, human relationship between doctors and patients in the NHS?

Posted by Lee at September 19, 2005 11:33 AM